all the details…

[what we are]

bāsalt functions as a basic massage therapy studio and mercantile serving those with chronic, non-contagious conditions or those with preventative health care needs.

[what we are not]

bāsalt is NOT a Medical Massage Clinic

is not specially certified; does not contract with physicians;
does not submit insurance documentation

MASSAGE THERAPY/BODYWORK

[defined]

Massage and bodywork therapy practices are designed to affect the soft tissue of the body—including practices of structured touch of the soft tissues that affect energy fields of the body—for the purpose of promoting and maintaining health and well-being, but can also be contraindicated.

Massage and/or bodywork means systems of activity of structured touch offered or provided to the public that include holding, applying pressure, positioning, and mobilizing soft tissue of the body by manual techniques and use of visual, kinesthetic, auditory, and palpating skills to assess the body for purposes of applying therapeutic massage or bodywork principles.

Such application may include the use of therapies such as heliotherapy (light therapy) hydrotherapy (water therapy), or the use of moist, hot, and cold external applications.

PRACTITIONER SCOPE OF PRACTICE

[defined]

The Massage Therapist (Practitioner) neither diagnoses illness, disease, impairment, or disability nor prescribes medications or supplements to treat such.

It is within the Practitioner’s scope of practice to explain and describe myofascial movement, self-care, and stress management as it relates to massage and bodywork therapies and to assess whether or not therapies are contraindicated.

The Practitioner shall maintain professionalism at all times during the bodywork session.

CLIENT RIGHTS & RESPONSIBILITIES

[defined]

It is the Client’s right to be treated with dignity and compassion, period–regardless of any variable that encompasses the person they have come to be in this world at this very moment.

It is the Client’s responsibility to schedule their appointment using the online system provided.

It is the Client’s responsibility to text (609) 246-0104 if they are having difficulties with the online system.

It is the Client’s responsibility to complete paperwork:

  • Health History, Health Conditions, and Consent forms (intake paperwork) at least once a year.
  • Reason for Visit form prior to each Session

It is the Client’s responsibility to assess their state of well-being 24 hours prior to their session to determine whether or not they are healthy enough to participate.

It is the Client’s responsibility to immediately inform Practitioner of any pain or discomfort experienced during a Session so that the pressure and/or manipulations may be adjusted to a level of comfort.

It is the Client’s responsibility to update Practitioner regarding baseline medical conditions and any changes to baseline in order to assist in establishing a safe and individualized standard of care that is goal driven and has a measurable outcome.

It is the Client’s responsibility to conduct themselves with decorum.

VALIDATION FOR MID-SESSION TERMINATION

[defined]

The Client’s session will be immediately terminated for exhibiting sexually suggestive speech or behavior OR generally, if the PRACTIONER feels unsafe for any reason during the Session.

The cost of the session will not be refunded.


booking policy

APPOINTMENTS

[defined]

SESSIONS ARE BY APPOINTMENT ONLY.

Walk-in Sessions are not allowed.

So, when the door is locked and the sign says, “CLOSED”, please don’t knock on the door–We are probably in the middle of a session.

Thank you for your understanding.

client assessment & follow-up

INTAKE FORMS

[defined]

The COMPLETION of Intake Forms is standard in order to establish safe and goal-oriented care. Sharing personal health information is voluntary.

The Business utilizes ClinicSense™ documentation software. All forms can be accessed through confirmation email

Reason for Visit Form allows you to explain to your therapist what you need from the session (i.e. induce relaxation, improve mobility, decrease pain) and lets you tailor you session in regard to pressure preference, etc. Updated prior to each session.

Contact Form asks for standard identifying information. Updated yearly.

Health History Form includes questions regarding massage preference, chief complaint(s), goals, medical/surgical history, allergies, medications, and herbal supplements. Updated yearly. 

Health Conditions Form includes questions pertaining to diagnoses related to medical history. Updated yearly.

Consent Form lists all of the details listed on this webpage to ensure you understand your rights, responsibilities, and agree to abide with the policies and procedures of the business. Updated yearly or when policy changes have been implemented.

QUALITY OF HEALTH SCREENING

[defined]

We have relaxed our COVID-Screening Protocol. However, we continue to assess clients’ presentation at the Studio prior to Session.

The Practitioner reserves the right to cancel Client’s Session if any of these non-invasive values are outside of the following normal limits.

HEART RATE: 60-100 bpm
OXYGEN SATURATION: 95%-100%
TEMP: 97-100.3 deg F

(These parameters may differ for those clients with certain pre-existing conditions)

POST-SESSION FOLLOW-UP

[defined]

In an effort to assess efficacy and ensure well-being—the Business may call or text with follow-up questions one to two days after Session.


re-scheduling policy

RE-SCHEDULING

[defined]

A communication from the Client to the Business or visa versa that notifies of the intention to change the details a previously requested appointment.

The cut-off for rescheduling is 24 hours prior to appointment.
Re-scheduling is accepted:
  1. Via the ClinicSense™ self-scheduling site
  2. Via email correspondence
  3. Via text message correspondence

The Business monitors for habitual rescheduling and retains the power to cancel an appointment– at its discretion– if a non-productive pattern begins to emerge.

Keep your appointment notification email just in case you need to re-schedule your appointment. You will find the link under your appointment information.

makes it so easy!

cancellation policy

NOTICE OF CANCELLATION

[defined]

A communication from the Client to the Business or visa versa that notifies of the intention to nullify a previously requested appointment.

The cut-off for canceling appointment without incurring a cancellation fee is 24 hours prior to scheduled appointment.
Notification of Cancellation is accepted:
  1. Via the ClinicSense™ self-scheduling site
  2. Via email correspondence
  3. Via text message correspondence

The Business monitors for habitual cancellations and retains the power to reject appointment requests– at its discretion– if a non-productive pattern begins to emerge.

Keep your appointment notification email just in case you need to cancel your appointment. You will find the link under your appointment information.

makes it so easy!

PROPER NOTICE OF CANCELLATION

[defined]

Any Notice of Cancellation that occurs within 24 hours or greater amount of time prior to the Client’s scheduled appointment.

SHORT NOTICE

[defined]

Any Notice of Cancellation that occurs less than 24 hours prior to the Client’s scheduled appointment.

NO-SHOW CLIENT

[defined]

A client that has met two (2) parameters:

1. Fails to Attend a scheduled appointment
&
2. Fails to Give Any Notice of Cancellation

transactions, gifts, & fees

PAYMENTS

[defined]

All clients are required to pre-pay for services online via the ClinicSense™ scheduling site.

Payments are processed through Square™

This platform accepts most major credit cards, ClinicSense™ & gift certificates.

Clients have the option to save a payment method (credit card) to their file.

Special arrangements for cash payment exist or bāsalt account credit for subsequent Sessions if appointment is made in person.

REFUNDS

[defined]

Pre-payment costs: If Session is properly cancelled, denied, or rescheduled, these costs will be refunded by the Business to the Client’s credit card promptly (minus any Square™ fees associated with transaction).

GIFT CARDS

[defined]

gift certificates can be purchased

September 1 – February 13.

Gift Card and Gift Certificates can be “cashed out” to the holder when the balance is less than $5 (five dollars). The Business adheres to the New Jersey Department of Consumer Affairs Gift Card Rules and Regulations.

All purchases made in the bāsalt Mercantile are FINAL.

SHORT-NOTICE CANCELLATION FEE

[defined]

Short-Notice Cancellation fee = 50%
of Client’s scheduled Session cost.

NO-SHOW CLIENT FEE

[defined]

No-Show Client Fee = 100%
of Client’s scheduled Session cost.


waivers

INFRARED SAUNA

[defined]

The Sauna Room in The bāsalt Studio is equipped with a Clear-Light Far-Infrared Sauna, blue-tooth audio, dressing area with additional seating, filtered water, hot tea, and bathroom/shower area.

The Client acknowledges the following:

  1. All health screening and massage contraindications apply to Sauna Sessions.
  2. Sauna sessions can be scheduled in conjunction with massage / bodywork.
  3. The Sauna Session takes place prior to massage / bodywork.
  4. The Sauna Session is a maximum of 30 minutes.
  5. Client should arrive well-hydrated and continue to drink water throughout session.
  6. If a client wishes to take a shower after using the sauna, this must be factored into the 30-minute time period.
  7. If a client stays in the sauna and/or shower longer than 30 minutes, this additional time will be deducted from the scheduled massage / bodywork session.
  8. The sauna temperature shall not exceed 150 degrees.
  9. The client will be provided with clean towels, rug, and robe
  10. Undergarments covering perineum must be worn in the sauna.
  11. Far-Infrared Sauna use may or may not be appropriate for the client.
  12. Any information provided is for general education purposes only.
  13. Client should consult healthcare provider for medical advice.
  14. Client should not attempt to self-treat any disease or diagnosis with a Far-Infrared Sauna.

The Client accepts and assumes all risks of personal injury, illness, disability, and/or death and, additionally, waives all liability related to exposure to any and all communicable diseases arising from being present on the Premises or engaging in the Sauna Session. 

ANY AND ALL COMMUNICABLE DISEASE ASSUMPTION OF RISK

[defined]

In lieu of the recent pandemic, it will be re-emphasized:

The SARS-CoV-2 (the virus that causes the disease process named COVID-19)– and any/all of its subsequent variants–is highly contagious. It can be transmitted person-to-person via droplets and aerosols that are expelled from the respiratory system during speaking and breathing from symptomatic and asymptomatic persons alike.

The Client acknowledges that, despite implementation of best practice guidelines, he/she/they may be exposed to SARS-CoV-2 or contract COVID-19 as a result of voluntarily entering Premises.

The Client accepts and assumes all risks of personal injury, any type of illness or disability, and/or death and, additionally, waives all liability related to exposure to any and all communicable diseases arising from being present on the Premises or engaging in the Session.